These domains may need to be added as "trusted sites" in security settings on the local computer and may need to be added to network firewalls or routers. It's possible that your computer's security settings are blocking access, or you possibly have a firewall or anti-virus software running on your computer or network that is causing the block.ġ) Temporarily relax all anti-virus and firewall software on the computer and try the exam again.Ģ) Your computer, ISP, or network may be blocking access to the Respondus servers. If your computer and/or network is blocking access to this server, the LockDown Browser session will not be permitted to continue. LockDown Browser accesses this server in order to check if an update has been issued by Respondus. When LockDown Browser starts, it must be permitted to access this server: This LockDown Browser-Mac error is similar to the LockDown Browser-Windows error discussed in the knowledgebase article, "Update server connection is blocked or not available".
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